Help and Support

Playgrand Casino prides itself on giving first class customer service and support and we are here to assist you in any way that we can. If you have any question please don’t hesitate to contact us:

Contact Information

Support Email:

Support Hours are 24/7, 7 days a week

Trouble Shooting

With the number of different browsers available and also computer configurations whilst we always try to ensure full compatibility occasionally there could be a problem. With the internet a lot of these can be fixed by simply refreshing the page should this not work next step is the clearing of cookies and the cache on your chosen browser. Here is a link to a list of the more popular browsers and how you can do just that:'s-Cache

Should you continue to have problems with a particular browser we advise you try an alternative, if problems persist feel free to drop us an email describing what the issue is and we will assist the best we can.

It is always useful in these circumstances to take a screen shot of the problem you are having, links to how can be found here:

(Please note we are in no way affiliated with any of the above sites)